Returns & Exchanges

At Mama & Roo's, we want you to love your new look. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email.

  • 3.
    Package Your Items

    Place the unwashed and unworn items with original tags attached into the original packaging or a secure mailer.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days.