Returns & Exchanges
At Mama & Roo's, we want you to love your new look. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Items
Place the unwashed and unworn items with original tags attached into the original packaging or a secure mailer.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days.