Frequently Asked Questions

Everything you need to know about your Mama & Roo's shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns can be initiated through our online portal for a full refund or store credit.

How do I know which size to choose?

Each product page features a detailed sizing chart. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay.

Are your fabrics sustainably sourced?

Yes, Mama & Roo's is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to ensure our clothing is safe for you and the planet.

Can I change or cancel my order after it has been placed?

Because we process orders quickly, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately if you need assistance.